I drove to work this morning and after a heavy rain-shower, saw two full rainbows on the side of the road – a promise that the future will always be better than the past!
It is with similar anticipation that we tackle 2013 - we have had a rough end to 2012 with the Marikana ordeal, Government resorting to various tactics to on the one hand try to clamp down on over-indebtedness and on the other hand, resort to drastic measures to ensure different collection tactics to protect the consumers.
Manie van Schalkwyk noted the other morning via the news on one of the radio stations, that 47% of the approximate 19.6 million credit active consumers are over-indebted and more than 235 000 jobs were lost compared to the previous year. Furthermore we just had a hike on the petrol price and the e-tolls are looming.So where is the promise of greatness in 2013?
My personal motto has always been that “every closed door is a sign of another path”. It is going to be up to us what we do with all the above. We still live in a land of abundance and we have to embrace the changes as we will most probably not have any choices in these decisions.
We have the next credit amnesty that is coming our way – and this alone will create lots of challenges, but it will also ensure that we need to start thinking clever to still be able to do proper risk analysis and to adjust our operations and business models accordingly.
I personally think that the new Youth subsidies combined with the Learnership funding models, will create a massive opportunity for the call centre and collections industries – you just have to plan accordingly and align yourself with people and companies of innovation and greatness – that way you will survive and rise up above the rest.
We at CPB are continuously listening to our clients, reading the Credit Market and environment to ensure we innovate fast enough to make 2013 a year of prosper!